FAQ

VIP

• how much can I earn as a VIP?
• how do I get to be a VIP?
• how do I keep my VIP status?
• once I reach the VIP level, how long do I keep my VIP status?
• where can I see my current status?
• do I earn as a VIP on all of my linked cards?

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online reviews

• why should I write a review?
• how do I write my review?
• who will read my review?

online ordering

• why can’t I order online from or dine in at all Hilton Honors Dining restaurants?
• i saw a message saying that I'm leaving the Hilton Honors Dining site and entering the Zuppler or ChowNow online ordering system. What does that mean?
• why didn’t I earn my full Bonus Points?
• my order was late/wrong/never arrived/needs to be canceled/was charged incorrectly.