FAQ
VIP
- how much can I earn as a VIP?
- how do I get to be a VIP?
- how do I keep my VIP status?
- once I reach the VIP level, how long do I keep my VIP status?
- where can I see my current status?
- do I earn as a VIP on all of my linked cards?
online reviews
online ordering
- why can’t I order online from all Hilton Honors Dining restaurants?
- i saw a message saying that I'm leaving the Hilton Honors Dining site and entering the Zuppler-powered online ordering environment. What does that mean?
- why didn’t I earn my full Bonus Points?
- how much does it cost to order online, and is there a minimum order amount?
- my order was late/wrong/never arrived/needs to be canceled/was charged incorrectly.
- i received a confirmation email, but the restaurant says they didn’t get my order. What happened?